Terms of service

Terms of service

TERMS OF SERVICE

 

OVERVIEW

Welcome to Reldas International. Throughout these Terms, the terms “we,” “us,” and “our” refer to Reldas International. We operate this website and online store, including all information, content, features, tools, products, and services available to you (collectively, the “Services”). Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our Services.

These Terms of Service (“Terms”) govern your access to and use of the Services, including all purchases made through our store. By accessing, browsing, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not access or use the Services.

1. ACCESS AND ACCOUNT

You confirm that you are at least the age of majority in your jurisdiction or that you have given consent for any minor dependents to use the Services under your supervision.

You agree to provide accurate, complete, and current information when creating an account or placing an order. You are responsible for safeguarding your login credentials and for all activity under your account. Accounts may not be transferred, sold, or assigned without our written permission.

2. PRODUCTS AND SERVICES

We strive to display product descriptions, images, and specifications as accurately as possible. However, actual colors or appearance may vary depending on your device settings. We do not guarantee that product descriptions or other content are error-free, complete, or current.

We reserve the right to modify or discontinue products at any time without notice and to limit quantities or sales by region, customer, or order.

3. ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are not confirmed until payment has been successfully processed and you receive an order confirmation.

We may cancel or modify orders if inaccuracies or issues arise. If this occurs, we will attempt to notify you using the contact information provided.

Returns and exchanges are governed exclusively by our Refund Policy [LINK].

You agree that purchases are for personal or household use only and not for resale or export.

4. PRICING AND BILLING

All prices are subject to change without notice. Prices shown do not include taxes, shipping, duties, or other applicable fees unless explicitly stated.

You agree to provide valid payment information and authorize us to charge your selected payment method for all purchases. You confirm that you are authorized to use the payment method provided and that all charges will be honored.

5. SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events beyond our control.

Risk of loss and title for products pass to you once the shipment is transferred to the carrier.

6. INTELLECTUAL PROPERTY

All content on the Services—including text, graphics, logos, images, videos, software, and design—is the property of Reldas International or its licensors and is protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, or exploit any content without our prior written consent. All rights not expressly granted are reserved.

7. THIRD-PARTY TOOLS

We may provide access to third-party tools or services “as is” and “as available” without warranties or endorsements. Your use of such tools is entirely at your own risk and subject to the third party’s terms.

8. THIRD-PARTY LINKS

Our Services may contain links to external websites or services not owned or controlled by us. We are not responsible for their content, accuracy, or policies and shall not be liable for any damages arising from your use of them.

9. RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, but all sales transactions are conducted directly between you and Reldas International. Shopify is not responsible for any aspect of transactions between you and us, including product quality, delivery, or refunds. By using our Services, you release Shopify from all related claims.

10. PRIVACY

Your personal information is handled according to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you consent to such processing, including transfers to service providers located in other countries.

11. FEEDBACK AND USER SUBMISSIONS

Any suggestions, reviews, or content you submit (“Feedback”) grants us a worldwide, perpetual, royalty-free license to use, reproduce, publish, and distribute it for any lawful purpose. You confirm that your Feedback does not violate any rights or laws.

We may remove content that we determine to be unlawful, offensive, or in violation of these Terms.

12. ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if information is inaccurate, even after an order has been submitted.

13. PROHIBITED USES

You may not use the Services for unlawful or prohibited purposes, including but not limited to:

  • Violating laws or regulations

  • Infringing intellectual property rights

  • Harassing or harming others

  • Transmitting malicious code

  • Scraping or collecting data

  • Impersonating others

  • Interfering with security or functionality

We may suspend or terminate access for violations.

14. TERMINATION

We may terminate or suspend access to the Services at any time without notice if you violate these Terms. Obligations and provisions that by nature should survive termination will remain in effect.

15. DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free operation.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Reldas International and its partners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products, including loss of profits, data, or revenue.

17. INDEMNIFICATION

You agree to indemnify and hold harmless Reldas International and its affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.

18. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid and enforceable.

19. ENTIRE AGREEMENT

These Terms and any policies posted on the site constitute the entire agreement between you and Reldas International regarding use of the Services.

20. ASSIGNMENT

You may not assign your rights under these Terms without our written consent. We may assign our rights or obligations at any time without notice.

21. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Reldas International is legally registered, and you consent to the exclusive jurisdiction of its courts.

22. HEADINGS

Section headings are for convenience only and do not affect interpretation.

23. CHANGES TO TERMS

We may update these Terms at any time. Changes become effective upon posting. Continued use of the Services after updates constitutes acceptance of the revised Terms.

24. CONTACT INFORMATION

For questions about these Terms, contact:

Reldas International
Email: eamonnsadler@gmail.com
Address: Jalan Kemang Timur No.6, Mampang Prapatan, Kota Jakarta Selatan, Jakarta 12730, Indonesia
Phone: +62818923434
Business Registration No.: [Insert if applicable]
VAT/Tax ID: [Insert if applicable]