Privacy policy

Privacy policy

Privacy Policy

Reldas International (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the “Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you make a purchase, create an account, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited

  • Time and date of visits

  • Referring URLs

Cookies and Tracking Technologies

We use cookies and similar tracking tools to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies through your browser settings, but some features may not function properly.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about purchases or inquiries

  • Provide customer support

  • Improve our website and services

  • Send updates, promotions, or marketing messages (you may opt out anytime)

  • Detect fraud and enhance security

  • Comply with legal obligations

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Marketing service providers

  • Legal authorities when required by law

Our store is hosted on Shopify, which processes your data to help provide our services. Your information may be stored on secure servers outside your country.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide services

  • Fulfill orders

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent

To exercise these rights, contact us using the details below.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or storage system can be guaranteed 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing information.

8. Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes indicates your acceptance.

10. Contact Information

If you have questions about this Privacy Policy or your personal data, contact us:

Reldas International
Email: eamonnsadler@gmail.com
Phone: +62818923434
Address: Jalan Kemang Timur No.6, Mampang Prapatan, Kota Jakarta Selatan, Jakarta 12730, Indonesia